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FairPoint Wins Approval To Provide New Hampshire State Telecom Service

The New Hampshire Executive Council has approved a $13 million contract for FairPoint Communications to provide Internet and telecommunications services for state government.

The approval came after an earlier decision on the contract was delayed due to service problems experienced by the company’s Granite State telephone customers.  

As part of the contract agreement, FairPoint will hold public meetings around the state to discuss the service issues.

FairPoint repair delays surged after the company’s union workers went on strike in October, and there have been numerous complaints from customers throughout northern New England.

In Vermont, regulators say the company has made significant progress addressing a backlog of repairs in recent weeks. 

The Vermont Public Service Board has opened an investigation into the repair delays and a Thanksgiving weekend outage of the state’s  E-911 system which is being blamed partly on a failure of FairPoint equipment. 

Steve has been with VPR since 1994, first serving as host of VPR’s public affairs program and then as a reporter, based in Central Vermont. Many VPR listeners recognize Steve for his special reports from Iran, providing a glimpse of this country that is usually hidden from the rest of the world. Prior to working with VPR, Steve served as program director for WNCS for 17 years, and also worked as news director for WCVR in Randolph. A graduate of Northern Arizona University, Steve also worked for stations in Phoenix and Tucson before moving to Vermont in 1972. Steve has been honored multiple times with national and regional Edward R. Murrow Awards for his VPR reporting, including a 2011 win for best documentary for his report, Afghanistan's Other War.
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